Welcome to Secure Wallet — Your keys, your control
Secure Wallet is built for people who want simple, dependable access to crypto assets without sacrificing safety. We combine hardware-backed signing, clear recovery procedures, and easy transaction workflows so that both beginners and power users can manage assets confidently.
Security & recovery (important)
When you create or restore a wallet, a recovery phrase (seed phrase) is the only reliable backup for your keys. Store it offline in a safe place — paper, metal backup plates or other robust media — and never store your recovery phrase on cloud drives or take photos of it. Treat the phrase like the keys to a safety deposit box.
If you connect a hardware key, the private key remains on that device and signatures are performed there. The combination of a hardware key and a local passphrase offers defense in depth: even if one component is lost or stolen, the other may still protect your assets.
How to sign transactions safely
- Verify the destination address visually on your hardware device when prompted.
- Confirm amounts and fees before approving — attackers sometimes alter addresses via clipboard or overlays.
- Use address whitelisting for repeat recipients when available.
Account hygiene — best practices
Keep software up to date, enable an OS-level screen lock, and use a dedicated device for high-value keys if possible. Avoid reusing passwords and enable 2-factor authentication for account recovery portals where offered. If you suspect an account has been compromised, move funds to a newly created wallet with a fresh seed as soon as possible.
Frequently asked questions
- Q: What do I do if I lose my device?
- A: Use your recovery phrase on another compatible wallet to restore access. If you used a hardware key plus passphrase, make sure you have both ingredients backed up.
- Q: Can anyone else access my funds if they know my email?
- A: No — the email is for account identification and notifications. Funds are controlled by cryptographic keys; the email alone cannot sign transactions.
- Q: Will the service ever ask for my seed phrase?
- A: No. We will never request your seed phrase. If someone asks for it, treat it as a scam and do not share it.
- Q: Is this page a live service?
- A: This demo page is for layout and content purposes. In a production deployment, transactions, hardware connections, and authentication are handled by secure backend services and device drivers.
Support & contact
For account or technical support, contact the official support channels listed in your product documentation. Do not share private keys, recovery phrases, or full screenshots of your recovery materials when asking for help.